watch live cricket streaming faq

watch live cricket streaming

frequently asked questions about
live cricket streaming online

Get your very own front-row seat for all of the matches live …
from anywhere in the world

Frequently Asked Questions and Answers

What is Watch-Live-Cricket.com?
Watch-Live-Cricket.com provides cricket lovers around the world with a alternative way to enjoy live cricket streaming online from the comfort of their PC or laptop from anywhere in the world with a internet connection.

How is the stream received and broadcast live footage of the sporting events?
The broadcast feed is provided under license of major broadcasters of Live Sport Events including Global Media Enterprises, Gibraltar , the live cricket streams are than sent via satellite, which is streamed out to subscribers via web stream.

We believe to have best value anywhere and that is why we offer multiple live cricket streaming and entertainment stations including live broadcasts, replays, premium desi channels and other channels at NO Extra Charge. For full duration of the event, 24/7, additional packages are available including 365 unlimited access and lifetime unlimited access to live cricket streaming online and premium live tv channels. This Way you get much more than just cricket matches and we are sure you’ll love the free 24/7 channels, especially if you do not have to pay for it.
( to switch between streams simply click next or back within media player once a stream has started)

How do I register at Watch-Live-Cricket.com?
Registering for free or purchasing access to premium live cricket streaming events and live TV is easy, fast and secure.
Just Click on Join Now from the right menu

I am based in the USA/Canada/ India / UK / Australia; can I watch?
Anyone in the world is welcome to purchase access and enjoy this great service no matter where in the world you are.

Do I need a broadband connection to watch a stream?
Yes, you will need to have a broadband connection, which can be either a DSL or High-Speed Cable Internet connection, to be able to watch the video. We recommend users have a 512k minimum broadband connection; you can test your broadband speed at http://www.speakeasy.net/speedtest/ and you can also test our stream compatibility online (see below).

Before I register, I want to get an idea of the video quality. How can I do that?
For a sample of the video quality, we recommend that you play our sample clip . We encourage all our users to play the sample clip, prior to registering. In addition to demonstrating the video quality this also checks your system for compatibility.

What will the quality of the video be in a live cricket scenario, when there is a lot of traffic?
The video in a live cricket scenario will be streamed on a variable bit rate basis, this means that we set a maximum upstream rate and your computer will automatically download the stream at the most suitable bit rate for your connection speed and system setup. Currently provided access to watch live cricket is at bit rates ranging from 300 kbps up to 800 kbps, as demonstrated on demo page. To see how the streams will work on your system please refer to the demo of live cricket streaming and live tv streaming.

I missed live game, do you show replays?
While we try our best to provide replays we are not able to guarantee all games to have replays, since that is out of our control and depends on the station broadcasting the event, however, in most cases cricket replays usually start within couple hours of original game ending.

What happens once I purchase?
Once you have purchased event you will be forwarded a link to a live cricket stream and provided with full viewing instructions via email.
Please Note that we will email your access information to email address you provide during payment process.

In order to provide prompt costumer support to our world wide costumer base we have service representatives working from three continents to cover most time zones.

We stand behind our prompt and strong costumer support and answer ALL emails and orders.
Our response time is in most cases within an hour, however in busy season please allow up to 12h for our response.
If you do not receive response within that time frame please check your Junk and Spam folder and try to contact us from different email address.

In some rare cases due to safety and other regulations you might not receive your access information until 15min prior to match.

We send a copy of each email to our monitoring department and record all email server logs to be able to provide proof of delivery and communication if necessary.

What does the payment cover?
The payment amount will permit access to watch live cricket streams for the duration of the package or event you purchased.
Please note that the streams might be offline while matches are not on. The stream will be online at least 15 min prior to start of the match, In most cases you will be provided with a 24/7 stream showing alternative channels during off time.

Can I watch live cricket on an Apple Mac Computer?
Yes
Submitted by one of our happy users , Thanks Sherard J.
“WOW, it works. I found the solution to all Mac OS X Intel cricket fans. It works on VLC Media Player. Launch VLC Media Player, Under file menu “Open Network”, paste the mms://….. and it works.
There are lots of Mac people out there wanting to watch cricket. Please tell them all.”
download VLC Player

Compatibility with Apple Mac systems is not guaranteed and we suggest that all Mac users test our demo to ensure that their system is compatible. The reason that some Apple Mac users cannot access is related to Microsoft DRM (Digital Rights Management) compatibility.

The Microsoft DRM system will only work on Mac systems that have WMP (Windows Media Player) Version 9 and above installed and are running under Mac OS 9 or under OS X in Classic Mode. Unfortunately other older Mac based media players such as Flip4Mac are not compatible for live cricket streaming.
Order Access Top of the page

Can you recommend any free plug-ins which will help give me a sharper picture?
Yes, there are several free Windows Media Player (WMP) plug-ins which may help sharpen and your video stream. We are happy to recommend http://qolabs.com/pixelfusion/ please visit their web site for more information

Please Note – We cannot provide any support for external plug-ins or software applications.

Can I connect my computer to the television set, and then watch live cricket on TV ?
Yes, you can connect your computer to the TV screen, and watch live cricket streaming services on your TV instead of your computer. Many computer graphic cards now have S-Video outputs, which will allow you to run an S-Video cable direct from your TV or video equipment. Please click here for more information and details on other methods and equipment to achieve an output from your PC to your TV.

What if two matches are on at the same time? Can I watch both games?
You will be provided two links. One showing One Game and the other showing other game. You may switch from one to another but not watch same stream at the same time unless you use two different media players. For example you can watch one live cricket game on WMP and other live cricket streaming on VLC.

Are the matches being shown live?
Watch live cricket. All events covered are broadcast LIVE. For some popular events we may on occasion offer a highlights package at no extra cost.

If I buy access to streams can I record it to my computer and watch it later?
We have designed our stream technology so that the footage can be recorded, you can even use a timer recording option if you wish to do so. However, to do this you will need WM Recorder software, please click here for more details.

I’d like to be able to watch the match both at home and at work. Is that possible?
You are allowed to watch from different places, using a single registration, provided you do not do so concurrently. If you close one video window and then stream from another place and open another video window, you can watch the match. Just make sure you do not leave the video window open at your home before you leave for work. If you attempt to watch from 2 places concurrently, you will be blocked off from the previous place, and warning will be sent us. Multiple concurrent cricket streams are not permitted. We strongly discourage any attempts to share the streams among multiple users. Violation of this rule will result in the cancellation of your subscription, and no refunds will be provided.

I purchased a stream but there was no play due to an early finish or bad weather, can I have a refund?
Whilst unfortunately no refunds can be provided due to circumstances out with our control, we are happy to offer credits for canceled events in the form of access to alternative events of no lesser value than value of canceled event and not higher than 3 times the value of canceled event.
If no alternative events are available at the time an event has been fully canceled, you may apply credit in the value of canceled event towards future purchases.
Credit amount amount will be calculated per number of games purchased and number of games actually canceled. For instance if you purchased a package with ten one day ODI games and one ODI game was fully canceled, you would receive credit for %10 of original transaction amount.
Only events fully canceled without any play will be considered for such a credit. If no alternative event is available customers should contact us to request a credit for future purchases.

I can’t watch live cricket or any video. What should I do?
Ensure that you have a broadband Internet connection (cable modem or DSL). You will not be able to watch the video without a broadband connection.

Windows Media Player continues to re-buffer, causing annoying breaks in the video and audio.
There are many factors that come into play when it comes to re-buffering problems. The most common element though is temporary Internet routing problems with your ISP.

Occasionally an Internet router(s) will temporarily become overloaded or malfunction. This can lead to Windows Media Player re-buffering. If you are on a broadband connection and usually receive a constant, uninterrupted stream and start to experience re-buffering, this is most likely the case. Be patient. The problems should go away shortly.

Closing other applications which tie up your download bandwidth, such as file sharing applications (e.g. Bearshare, Emule etc.) and online chat tools (e.g. MSN, ICQ etc.) will also allow more of your bandwidth to be dedicated to the live stream.

Finally, you may also wish to test your broadband speed at http://www.speakeasy.net/speedtest/ to make sure your ISP is providing the download speed you would expect.

The video and audio occasionally may skip, fast forward (sound like chipmunks), or slow down during playback.
While the cause of this problem is yet unknown (and occasionally occurs even with all Internet streams) there are a few possible things to check.

1) If using Windows 2000 or XP you can run task manager by following the steps below to check your systems CPU usage. Sometimes high CPU usage can cause playback problems.
1.1) Click start
1.2) Choose run
1.3) In the run dialog type taskmgr
1.4) Click ok
1.5) In task manager choose the performance tab to see the CPU graph
1.6) If you notice unusually high CPU usage (75% or above) you can determine which process is causing the problem by choosing the processes tab in task manager. (be sure show processes from all users is checked)
2) Try disabling any WMP visualizations – they can consume a lot of CPU cycles.
3) Close any programs that you may have opened that are not in use.
4) Check Microsoft’s newsgroups ( http://support.microsoft.com )

I can hear sound but get no pictures
This happens when your Windows Media Player software is referencing to a redundant DRM license. We would suggest in the first instance that clear your DRM license store by using the Microsoft tutorial at http://support.microsoft.com/KB/810422 . As a second option you may wish to consider uninstalling Windows Media Player and/or upgrading to Windows Media Player 10.

Cannot Load Sample Stream
Please remember that the sample can take at least 90 seconds before offering you the play option, from the point that you started. Unfortunately nobody from our staff is able to offer any technical advice regarding sample stream access and you should contact your system administrator to resolve the problem which must be related to your system settings. From time to time we conduct server maintenance and live cricket streaming might be off, in such cases please check back later or contact us.

Do You Offer returns or refunds
- all bundled packages (365 day and lifetime access) which include live cricket streaming,over 2800 live tv stations and desi channels we offer full money back guarantee for 60 days.
- on most event specific events(for example India VS Australia ODIs) we offer refunds in form of credit of same or greater value.
for complete terms please refer to our Policy

Make sure that you can play the sample clip

watch live cricket streaming faq

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